We pride ourself on delivering outstanding customer service to all of our customers, from design and installation to aftercare.
Take a look at what some of our customers have to say below.
"'Last week twelve of our windows were replaced over three days by Rob and Nick. We would like you to know from a customer perspective how fabulous these two men were. They arrived on time and worked well together fitting the windows calmly and professionally. At all times they were polite, well-mannered and respected the fact they were working in a customer’s home."
"As you are aware the quality of any product can be overlooked if a customer has a bad experience. We will happily recommend your installation team and we hope the windows meet the same high standard. Please pass on our thanks"
Mr and Mrs Green April 2017
"Just a quick note to say how very pleased we are with our new patio window. From start to finish, the whole experience has been hassle free. The fitters were on time (actually early) and made a lovely neat job. Well done to you all."
Mr and Mrs Petitt, Leighton Buzzard April 2017
"Thank you very much for all the help and excellent service provided to us from your staff and team of contractors. We are extremely pleased with the work carried out in an efficient and professional manner – Well done!"
"We would have no hesitation in recommending your services to family 7 friends – thank you all so very much, kind regards."
Mr & Mrs Wheeler, Milton Keynes, Buckinghamshire 29th July 2016
"Just wanted to say thanks for the selection of trades people that came to do our conservatory. Each and every one was professional and courteous throughout."
Mr & Mrs Stanton 28th June 2016
"Thank you to everyone involved from start to finish, I am very happy with the finished results."
Mr R Lyland, Witney, Oxfordshire 23rd June 2016
"We've used Win-Dor to replace almost every window and door in our house over two separate jobs, and we've been completely happy with them. The price whilst not the absolute cheapest we were quoted, was however competitive, and given that their products appeared to be of a higher quality, we went with them.
The windows and doors were all delivered very quickly given the size of the job, and the teams of installers were courteous, clean and efficient. We had an extremely small number of minor (really minor!) snags to put right at the end of the job, which were sorted out in no time.
A few months after the initial job, a couple of the doors began to rub very slightly. One quick call to our sales rep later, and an installer was back within a couple of days to make minor adjustments to correct them.
It's been around 3 years since the initial part of the job was completed, and over a year since the second phase was also done, and we couldn't be happier with our doors and windows. We'd highly recommend Win-Dor to anyone, and have already given them at least three further jobs through word-of-mouth recommendation."
Lewis Spencer 11th February 2015
"The whole installation of our conservatory was handled professionally from the order to the final product. The order and any questions we had in the beginning were all answered reassuringly. The men who did the base for the conservatory were punctual and worked very hard all week. The rest of the installation followed for the majority smoothly. We encountered one problem during the final building of the top, but it was quickly corrected only causing a weeks delay. All the men working at our property were courteous and helpful including the follow on jobs after it was built like the electrics, floor tiles etc. The ladies in the office were very helpful when I needed any assistance and everyone was flexible with dates to fit in with us. I did spend quite a bit of time at the property whilst the conservatory was being built, which did assist if there were any questions during the build. I had previously had windows and doors installed by Astraseal and my Parents had done the same, so we were familiar with the company as had previously done our homework and read reviews."
Enrique Hart 13th February 2015
"If you are unsure about exactly what you want - then visit the showroom where really sound advice is provided. Often you will consider a product that you may not have first thought was suitable. Nice, friendly, customer focused service with a product that perfectly fits the bill. Two years after my conservatory was built - I knew the best place to go when deciding on some new doors. Highly recommended for overall service and price."
Mr Dubois 19th February 2015
"After looking around the market for all new windows and doors, we found win-dor offered exactly the products we wanted at a very competitive price, the sales man was very helpful in finding information out for us and coming back to us quickly.
The Install was easy with minimal fuss and disruption, we had a slight delay on part of the install due to a member of the team being off ill, this was sorted within a day. The only time we had to call customer service was when a lock failed on the front door so we couldn’t unlock from the outside. This was quickly fixed and switched out by the warranty works team.
Would Happily recommend Win-dor to anybody looking for replacement windows and doors."
Kat and Will 20th February 2015
"uPVC Windows – This has completely changed the outlook and we are very pleased."
Christine Peasnell 13th May 2013
"The conservatory is finished and we are delighted with it!"
Peter and Janet Courtis 7th July 2011
"We were impressed by the way you discussed the available options and listened to our requirements. We are delighted with the instalments and the professional manner in which the work was completed. All the components fitted beautifully and during the installation the site was kept clean and tidy…we shall have no hesitation in recommending Win-dor to any of our friends and acquaintances."
Keith. G. Hill 21st April 2010
"The window fitters who installed our new windows, French doors and front door were polite, courteous and punctual and worked extremely hard – the old windows did not want to come out – it was very cold weather – it was not an easy job. Their work was at the highest standard. They tidied up all the mess and didn’t cause any damage to the walls, tiles or anywhere!
Please say a huge thank you to the guys for us and tell them they were a real credit to the company and the most professional team of window and door fitters we could have wished for."
Mr & Mrs Baker 21st February 2010
"I would like to the various people who have been involved in the installation and to add that they were not only very professional in their approach but also very friendly and we would not hesitate to recommend Win-Dor."
Tony Bartrum 13th January 2010
"…what lovely workmen you have employed, very obliging and courteous. I am pleased with the end result."
Jane Edwards 19th August 2009
"…completely satisfied with the door fitted…the appearance couldn’t be better. The fitters were extremely neat, tidy and professional."
G. Kelly 4th June 2009
"Jane and I are pleased with the windows and the service received from your company. You, the Surveyor and the installers, Shane and Jim, were friendly, engaging and efficient throughout the process, so many thanks to everyone involved."
Andrew Betts 18th February 2009
"My wife and I would like to pass on our thanks to all those involved for completing all the work in a timely and professional manner.
...The windows had been replaced and there was no mess and the job had been completed excellently. We had two of your building workers. Both were friendly, polite and very professional.
The plasterer was in freezing conditions but worked hard all day and did an excellent job.
...We have had an excellent service from you."
John Reilly 16th January 2009
"We would like it to be known that the two ground work crew were very efficient in the construction of the conservatory and left the general area in a tidy condition."
Mr & Mrs Berry 25th October 2008
"All the fitting team of craftsmen have carried out the most professional job. They were all so friendly and took such great care during the installation which has improved the house 100%. You have done us proud and shown by your work that Win-Dor/Graham Holmes Astraseal are the real professionals of Double Glazing. Thank you."
Martin & Heather Lee 15th Oct 2007
"I am writing to thank you all at Astraseal/Win-dor for a job very well done. We are pleased we can be out and about in our conservatory – it is everything we had hoped for and it will make a great difference to our retirement years. The design is ideal. The builders, fitters and tradesmen were all hardworking, expert, friendly and considerate and a pleasure to have around. Your attention to detail and finishing touches went beyond what the call of duty and showed a perfectionist attitude."
Bob and Pat Seymour 5th May 2007
"The whole process was dealt with professionally, from the sales to the fitters. The contact I had with Win-dor was informative and to the point. The fitters were extremely courteous and worked efficiently; they clearly take pride in their work.
Thank you Win-Dor for making the proceedings painless and stress free. I will be recommending your company to my friends etc."
Ann Lawrence 12th February 2007
"…we are very pleased with the conservatory and the improvement it has made to our home. Please thank your tradesmen and fitters who were courteous and helpful, even when pestered with stupid questions."
Ian Lewis 30th May 2005